Ricoh Named as Leader in Analyst Firm’s Magic Quadrant for Multifunction Products and Printers

WEST CALDWELL, N.J., Aug. 23 /PRNewswire/ — Ricoh Americas Corporation, a leading provider of digital office equipment and advanced document management solutions and services, today announced that Gartner placed Ricoh as a Leader in its Magic Quadrant for multifunction products (MFPs) and printers worldwide (1). Gartner’s Magic Quadrant serves as a guide for midsize to large organizations to identify and evaluate technology providers that can match their global footprint, become their partners in helping them reduce costs and gain control of their printer fleets and help them reduce the environmental impact of the organization’s print environment.

According to Gartner, “Leaders are the most capable in providing MFPs (including SMFPs), printers and the associated printing solutions and services, regardless of customer location. Providers in the Leaders quadrant offer the most extensive product portfolio relative to their peers, and they have the broad channel capability to deliver the products to customers where they want to procure them. Thus, Leaders hold consistently high market share worldwide and are capable of delivering consistent service levels in the regions where Gartner customers are located. Leaders tend to have the deepest global capability and the inventiveness and resources, skills and vision to deliver superior levels of support to existing and future customers globally. Leaders have a proven track record of channeling R&D initiatives into products and solutions that customers need.”

“We believe Ricoh’s recognition by Gartner as a Leader in the 2010 MFP Magic Quadrant further demonstrates the strength of our hardware, software and services offerings, along with our ability to work to meet our customers’ needs no matter where they are located throughout the globe,” said Shun Sato, Senior Vice President, Marketing, Ricoh Americas Corporation. “A key component of Gartner’s evaluation includes direct feedback from interviews with customers, making this acknowledgment even more meaningful.”

Ricoh’s commitment to innovation is demonstrated by its significant investment of resources for research and development, all of which aim to support the changing nature of print.  Additionally, the company has a history of environmental contentiousness, and was recognized at the 2010 World Economic Forum as having strong sustainable business practices and products in the electronics business.

For more information on Ricoh’s products and services, please visit

(1.) Gartner “Magic Quadrant for MFPs and Printers” by Federico De Silva Leon, et al. July 26, 2010.

About the Magic Quadrant

The Magic Quadrant is copyrighted 2010 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Ricoh Americas Corporation

Ricoh Americas Corporation, headquartered in West Caldwell, N.J., is a subsidiary of Ricoh Company, Ltd., the 74-year-old leading provider of advanced office technology and innovative document imaging products, services and software, with fiscal year 2009 sales in excess of $21 billion.

Ricoh’s fully integrated hardware and customizable services and software help businesses share information efficiently and effectively by enabling customers to control the input, management and output of documents.

Ricoh Americas Corporation, directly or through its network of authorized dealers, markets and distributes products in North, Central and South America.

Information about Ricoh’s complete range of offerings can be found at

All referenced product names are the trademarks of their respective companies.

CONTACT: Linda Montefusco Alicia Wells
Ricoh Americas Corporation Peppercom
(973) 882-2172 (212) 931-6149
Ricoh Web Site:

SOURCE Ricoh Americas Corporation