Portland Printer Repair Service
Phone: (503) 649-5983
Copy Machine Specialists, your Portland Printer Repair experts. Servicing All brands and types with On-Site, Same Day Service in the Portland, Oregon Metro area. We come to you, and stock parts for most Printers and Copy Machines in store, saving you precious time.
Request ServiceSame day service, with repairs on site in most instances. Call for a free quote. (503) 649-5983
Cartridge MaintenanceWe carry New, Re-manufactured Toner Cartridges and a full line of OEM (original equipment manufacturer) toner cartridges, fuser units and other copier and printer supplies.
Copier and Printer SalesWe sell and service the top manufacture’s equipment in the industry, from new to re-manufactured Copiers and Printers in the Portland, Oregon area.
I got a call from Scott today. He seems like a great guy! It matters to me that he cares when they get a poor review. I believe that had we not already gone a different direction, he would’ve tried to make it right. To be fair: they did give us a loaner machine while they were trying to find the hard-to-find parts to repair it, but we struggled with it as well. I would have liked to have seen them act faster to resolve the situation, since our business depends so heavily on printing contracts, and do a better job at communicating when you are unable to meet estimated repair time frames. (Please note this client was in Salem, considerably out of our normal repair area, but since the client relayed to us that no one else was trying to help him, we did our best to help. The machine was a much older model and the manufacture had discontinued parts production, so it was impossible for us to find parts for it. We also gave the client a loaner printer at no additional charge.)Bret T.
Was faster than the local guy!
Called the local guy several times. After 3 hours we decided to call someone else. So an IT guy suggested Copy Machine Specialists. Within 30 minutes he was there, fixed the problem and left. An hour later our regular guy dragged in. We’re in Gresham and he beat the local guy. Way to go CMS! reduardo
Copy Machine Specialists